In case you want to return the product you purchased from our eshop, you can do it within 14 days since the day you received your order.

The returning product is required to be in the condition in which you received it. This means it should not used, worn, stained or transformed in anything different than the original product you received. The product tag should also not be removed or destroyed.

In any case, the product should be returned with all the original accompanying documents (receipt, guarantee, instructions) and in its original box.

In case of return, it is essential to send an email to [email protected] with the indication "return", mentioning your order number, the product/products you want to return and the reason you want to do so. 

The returning products can be replaced with an other product, colour or size, or you can get a money refund.

In  case you prefer a money refund, we will credit the product's value with a deposit on the bank account you indicate.

The responsibility of return is yours until the product is delivered to our company. For this reason, make sure that the products are wrapped up carefully and protected from harm during the shipping. The company has no responsibility for any loss or wear of the returning product during its return.

Returns made out of the above mentioned terms will not be accepted.

The returning address for orders made through our eshop is:

RIST Hellas

27, Georgikis Scholis Avenue

570 01, Thessaloniki, Greece