RIST Hellas' watches are accompanied by a Certificate of Authenticity & Guarantee of each brand. The watches are covered for 2-10 years with guarantee for structural flaws and 6 months for battery malfunction. The guarantee does not cover damage created by natural causes (use/time) or unproper use. The guarantee only covers damage which, according to RIST Hellas or its service department's crisis, was not caused by an accident, standard and everyday use, modifications, repair attempts, negligence or denial to follow the advice on the product's protection.

We request you to keep your purchase/pickup receipt or your gift/return card in case you own a gurantee claim. The receipt or the certificate is used as a proof for the purchase and the authenticity of the products bought and as an evidence of the guarantee's validity. 

You can contact directly the RIST Hellas Service Center for any problem you might face using your watch. Fully equiped with the most up-to-date machines and tools, the Service Center is available to serve you from Monday to Friday 10:00-16:00:

RIST Hellas Service Center
27, Georgikis Scholis Avenue
Thessaloniki, 57001
Τ: +30 2310 511413 (resident of Greece)
Τ: +357 77 788464 (resident of Cyprus)

E: [email protected]